Classified Ad Title:
Information Technology Specialist
Post Date
8/25/2021
Expiration Date
11/23/2021
Details:
Information Technology · Warren, Ohio
The Warren-Trumbull County Public Library has a full-time employment opportunity with the IT Department. This employee configures, installs and services all library issued computer hardware and software at the Warren library or any library location and backs up the Information Technology Manager.
ESSENTIAL DUTIES:
• Maintains current and installs new equipment throughout at the Warren library or any library location, including computers, printers and other equipment as required.
• Conducts general hardware/software troubleshooting; makes repairs, when possible; checks and installs upgrades and new software.
• Keeps up to date on all software, hardware, and network technology the library currently uses, plans to use in the future and the Internet. Instructs staff members, individually, in their use.
• Provides help desk service to staff and assists the public with basic computer issues involving library services.
• Assists the Information Technology Manager and Network Administrator in troubleshooting the network and makes upgrades and repairs.
• Installs all necessary patches, hardware and software updates and bios updates as needed to keep equipment up to date.
• Conducts and maintains a preventative maintenance program for all computer equipment, hardware and software.
• Maintains communication with and investigates hardware vendors and recommends PC and network equipment for purchase. Completes purchase orders and processes equipment and software orders, and keeps records of same.
• Contacts service providers to resolve service connection issues.
• Serves as back up to Information Technology Manager and Network Administrator to administer the on-line circulation system and local area network.
• Monitors the automated daily backups of all Windows and library automation system servers and reports any issues to the Information Technology Manager.
• Installs and manages antivirus software on library issued computers.
• Maintains computer equipment inventory.
QUALIFICATIONS/REQUIREMENTS:
Bachelor’s degree with a preferred specialization in computer science highly desirable. Two or more years of library experience desirable, but not required. Should have at least two years experience performing similar duties in a related field. Demonstrated knowledge and experience in working with computers and various software programs to include networks and the Internet. Valid driver’s license.
This position will primarily provide IT service to the branch library locations, working out of the Howland Library. Please refer to the Core Competencies for Library Staff on the library’s website, www.wtcpl.org.
This position is full-time. Starting hourly rate $16.00.
HOW TO APPLY:
Apply online through the Library’s careers website, https://wtcpl.bamboohr.com/jobs/
Position is open until filled.
Contact:
https://wtcpl.bamboohr.com/jobs/
Website:
https://wtcpl.bamboohr.com/jobs/