Northeast Ohio Regional Library System

Circulation Support (Two Positions Available) - Willoughby-Eastlake Public Library

Classified Ad Title:
Circulation Support (Two Positions Available) - Willoughby-Eastlake Public Library

Post Date
6/15/2021

Expiration Date
6/30/2021

Details:
Circulation Support (20 Hours per Week)
2 Positions Available
Willoughby, OH

Description
POSITION SUMMARY: Responsible for performing circulation duties while providing a high level of customer service.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:


• Meets and exceeds customer expectations by competent, attentive, friendly and professional customer service in accordance with the WE Care program standards
• Performs circulation activities, including checking in/out, transiting and renewing materials
• Processes library card applications and updates borrowers’ records
• Collects and maintains requested materials including notifying borrowers of items on reserve
• Handles agency’s monies
• Processes, inventories and maintains periodicals
• Withdraws items from database
• Processes overdue notices
• Assists in maintaining appearance and cleanliness of the library
• Processes miscellaneous reports and compiles statistics
• Maintains office supplies for the building
• Assists with opening and closing procedures
• Upholds security gate procedure
• Assists patrons in the use of library equipment
• Delivers home delivery materials, as required
• Attends workshops, conferences and meetings
• Performs other clerical and public service duties as deemed appropriate or necessary by the Head of Circulation, Circulation Manager or the Building Manager, including Page duties

Requirements
QUALIFICATIONS:


• High School diploma or equivalent
• Prior customer service and computer experience in a library setting preferred


KNOWLEDGE, SKILLS, ABILITIES:


• Ability and willingness to learn and perform routine library procedures
• Ability to follow direction
• Familiarity using personal computers
• Good communication and interpersonal skills
• Must have good organizational skills and be able to meet deadlines
• Ability to work days, evenings, and weekends as required


EQUIPMENT AND EFFORT REQUIRED:


• Must have a reliable means of transportation to fulfill duties of the job
• Ability and manual dexterity to perform repetitive tasks, operate office equipment, and process library materials
• Ability to move items and materials up to 30 pounds in weight
• Prolonged periods of sitting, standing, walking, bending, stooping, and/or lifting may be required


Deadline: 9:00 AM Monday, June 28, 2021


Please complete the online application process at https://we247.org/content/employment-opportunities/


Incomplete applications will not be accepted.
No phone calls please.

Willoughby-Eastlake Public Library is an Equal Opportunity Employer



Website:
https://we247.org/content/employment-opportunities/