Northeast Ohio Regional Library System

Customer Service Clerk (Part-Time) - Medina County District Library

Classified Ad Title:
Customer Service Clerk (Part-Time) - Medina County District Library

Post Date
6/7/2021

Expiration Date
6/17/2021

Details:
We are Medina County District Library.
We are working together in an environment of respect, kindness, and integrity to enrich the quality of life county-wide. Through innovation, collaboration, and inclusion, we create community connections. We inspire greatness in each other and the communities we serve.

We find joy in our work and our colleagues.  The library is strengthened by our unique personalities, ideas, and experiences.  We recognize the importance of encouraging a healthy work/life balance.

We inspire the public and each other to be lifelong learners.   We strive to create an engaging library environment which is welcoming to all.

REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING:
The Medina Customer Service Department is looking for a vibrant, dynamic, friendly individual to provide great customer service to members and staff. Duties include but are not limited to registering new members, checking out materials, assisting members with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for members, processing library materials, processing passport applications, answering telephones, serving as a receptionist, welcoming members to the library and performing other clerical duties as assigned.

QUALIFICATIONS:
Candidates must possess a high school degree or equivalent and be a U.S. citizen, eligible to become a passport acceptance agent; one year experience working with the public; keyboarding skills; ability to learn computerized circulation system, perform simple calculations, use language effectively, be friendly in dealing with others, and ability to work as a team member. Customer service experience a plus.

WAGE: $11.62 per hour. Sundays $12.62 per hour which includes $1.00 per hour Sunday premium.
Grade 2

BENEFITS: Prorated vacation, sick leave and other benefits based on Union contract; Public Employees Retirement System

HOURS: Part-time
Summer: 20 hours per week, flexible schedule required including some evenings and Saturdays, closed Sundays.
School Year: 20 or 24 hours per week. 4 additional hours when assigned Sundays 1pm – 5pm
(schedule subject to change based on needs of the library)

OTHER: Union position

SUBMIT COVER LETTER, RESUME Application available online at www.mcdl.info/employment
AND APPLICATION TO: Email to: human.resources@mcdl.info

DEADLINE FOR APPLICATION: Thursday, June 17, 2021

MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.



Website:
http://www.mcdl.info/employment