Northeast Ohio Regional Library System

Public Service Assistant – Floor Coordinator Circulation Department

Classified Ad Title:
Public Service Assistant – Floor Coordinator Circulation Department

Post Date
4/20/2021

Expiration Date
7/19/2021

Details:
The Stow-Munroe Falls Public Library is seeking a fulltime 40 hours a week Public Service Assistant-Floor Coordinator. This individual must have excellent customer service skills, and can develop a positive working relationship with the community and staff.

Duties of a Floor Coordinator include, but are not limited to:
Overseeing Circulation Staff in the absence of Department Heads
Checking materials out to patrons
Answering phone and call patrons to resolve issues
Collecting monies
Issue library cards
Assisting patrons with equipment
Providing direct service to patrons
Checking materials in
Reshelving audiovisual materials and new books
Checking and filing registration forms
Ascertaining that all circulation duties are performed according to priority
Counting money
Printing and reconciling reports
Opening and closing the department
Processing SearchOhio items
Performing additional duties as assigned

QUALIFICATIONS:

Required:
G.E.D or High school diploma required
Prior library or supervisory experience preferred

PHYSICAL DEMANDS- WITH OR WITHOUT ACCOMMODATIONS
Ability to move and / or lift heavy items
Ability to push / pull a loaded book cart
Regularly required to talk & hear
Regularly required to walk, bend, reach, and sit

Preferred Qualifications:
Present a positive, professional image to the public
Interact and communicate appropriately with patrons and staff
Develop and maintain effective working relationships with the Director and co-workers
Work independently with frequent interruptions
Pay attention to detail
Communicate effectively in written and oral form
Maintain confidentiality
Work flexible hours
Basic knowledge of computers and office equipment


Immediate Supervisor: Head of Circulation

SALARY RANGE: $10.41/hour, Grade 4 Includes benefits
Full-time – 40hrs/week includes weekends and evenings

START DATE: Open until filled


Contact:
Kelly Knapp

Email:
kknapp@smfpl.org

Website:
http://www.smfpl.org/