Northeast Ohio Regional Library System

Emotional Intelligence

“Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!”
This session will introduce participants to the concepts of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) and arm them with the understanding and tools to help them be more effective in the workplace.  Participants will explore each of the 4 components with interactive exercises and discussion.

Learning Objectives:

• Identify the benefits of Emotional Intelligence (EQ)
• Learn the four core skills of EQ
• Manage and adapt emotional behaviors for greater effectiveness in the workplace

Presenter:

Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.

Ellen is a skilled facilitator with over 30 years of experience in talent and organizational development and in working with people as a trainer, mentor, seminar leader and coach. As a leadership and performance coach she specializes in the areas of performance challenges, transition, people skills, emotional intelligence and leadership.

7/23/2020

10:00 AM - 12:15 PM Eastern

Online via Zoom

This is part of the Leadership Academy and registration is closed.
 

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7/23/2020