Northeast Ohio Regional Library System
Northeast Ohio Regional Library System - Event Information - Northeast Ohio Regional Library System
Event Name:
You Can Be the Expert-Tech Troubleshooting with Confidence 201 [Featured Archive]
Description:
Learning Objectives:
- Learn more advanced techniques for tech troubleshooting, including looking “under the hood” and reverse engineering what happened.
- Understand that it’s not always the device in front of them that’s the issue, and how to explain higher-level tech concepts to less-savvy patrons.
- Gain confidence in their own ability to navigate technology troubleshooting.
- Are able to view tech troubleshooting interactions as another form of customer service, to support an open mindset towards finding solutions.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Event Date:
4/6/2020
Event Time:
At your convenience
Location:
Online via Adobe Connect
UNITED STATES
UNITED STATES
Details:
Cost: $20
Gold, Silver & Bronze Members FREE
Group rate 10 or more
Gold, Silver & Bronze Members FREE
Group rate 10 or more
Event Registration:
Tell a Friend?:
Other Similar Events: