Northeast Ohio Regional Library System

5/27/2020
10:00 AM - 11:00 AM Eastern

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Problem Solving

Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive one-hour webinar will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.

Learning Objectives:

• · Assess decision-making style
• · Explore emotional triggers that affect decisions
• · Discuss situational decision-making
• · Learn an easy step-by-step process for making decisions

Presenter:  
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
 

Online
Via Adobe Connect
UNITED STATES

Melissa Lattanzi
(phone: 3306550531)

Who should attend:  Anyone interested in making good decisions
Competency:  Problem Solving

GEO Cost:      $40
Bronze Cost:  $24
Silver Cost:    FREE
Gold Cost:     FREE

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5/27/2020

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