Northeast Ohio Regional Library System - Event Information
Services for Immigrants - Lessons Learned from Library Services for Immigrants and New America [Archive]
Customer Service and Patron and Community Awareness
During and after this webinar, participants:
Are exposed to diverse approaches to serve immigrants/New Americans at different levels of investment.
Will recognize that providing these services and programs can often be multi-purposed to serve long-time residents and any new resident as well as newcomers to the US.
Construct a list of 10 concrete things they can do in their buildings and in their communities based on webinar content.
Presenter: Jennifer Koerber
Jennifer has two decades of experience in libraries, in both public-facing and behind-the-scenes roles. She has written extensively for Library Journal on public library services and technology, and in May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was released by Libraries Unlimited.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
2:00 PM - 3:00 PM Eastern
Online You will be sent a link to login to the Course UNITED STATES