Library staff are often the first line of response for mental health issues, whether answering questions or dealing with afflicted patrons. In this class, participants will learn how to effectively provide mental health information using the best free electronic resources as well as best approaches for handling interactions with emotional patrons.
Learning Objectives:
Gain awareness of mental health issues
Learn to respond to challenging reference questions for mental health information
Be informed of tools for collection development and mental health research including the latest web sites and databases
Presenter:
Sarah Miles is the Health Professions Coordinator for the South Central Regional Medical Library of the National Network of Libraries of Medicine. Sarah works closely with health professionals to develop outreach programs and services throughout the region and serves as liaison in the areas of program planning, evidence based practice, and substance misuse. She also coordinates the SCR office’s educational offerings and monthly webinar series. Sarah completed her Masters in Library and Information Science from the University of Illinois Urbana-Champaign (UIUC) in August 2016, and also holds a Masters in East Asian Studies from Harvard Graduate School of the Arts and Sciences.