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PRODID://NEOL//449553
BEGIN:VEVENT
DTSTAMP:20260405T141910
VTIMEZONE:America/New_York
DTSTART:20250812T180000Z
DTEND:20250812T190000Z
UID:449553
SUMMARY:From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement 
LOCATION:Online via Zoom
DESCRIPTION:From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement \n\n08/12/25 02:00 PM EST\n - 08/12/25 03:00 PM EST\Description:\nThis webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete strategies for effective communication, negotiation, and problem-solving when working with individuals holding diverse perspectives, ultimately fostering understanding and shared success.\n\nLearning Objectives:\n\n	Know how to identify common ground and utilize collaborative problem-solving strategies to work towards shared goals with individuals holding diverse perspectives.\n	Discover practical negotiation and communication strategies to navigate conflict productively and foster understanding in situations involving differing viewpoints.\n	Learn the communication skills that will allow you to effectively communicate your own perspective and understand differing viewpoints during disagreements.\n\nPresenter:\n\nMary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement <br /><br />08/12/25 02:00 PM EST - 08/12/25 03:00 PM EST<br />Description:<br />This webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete strategies for effective communication, negotiation, and problem-solving when working with individuals holding diverse perspectives, ultimately fostering understanding and shared success.<br />
<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>Know how to identify common ground and utilize collaborative problem-solving strategies to work towards shared goals with individuals holding diverse perspectives.</li>
	<li>Discover practical negotiation and communication strategies to navigate conflict productively and foster understanding in situations involving differing viewpoints.</li>
	<li>Learn the communication skills that will allow you to effectively communicate your own perspective and understand differing viewpoints during disagreements.</li>
</ul>
<strong>Presenter:</strong><br />
<br />
<img alt="" src="https://neo-rls.org/photos/Frankenfield_05192025084140.JPG" style="float:left; margin:5px 15px; width:100px" /><em>Mary Frankenfield&nbsp;</em>has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.<br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
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