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VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
PRODID://NEOL//424986
BEGIN:VEVENT
DTSTAMP:20260517T175224
VTIMEZONE:America/New_York
DTSTART:20250812T180000Z
DTEND:20250812T190000Z
UID:424986
SUMMARY:From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement 
LOCATION:Online via Zoom
DESCRIPTION:From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement \n\n08/12/25 02:00 PM EST\n - 08/12/25 03:00 PM EST\Description:\nThis webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete strategies for effective communication, negotiation, and problem-solving when working with individuals holding diverse perspectives, ultimately fostering understanding and shared success.\n\nLearning Objectives:\n\n	Know how to identify common ground and utilize collaborative problem-solving strategies to work towards shared goals with individuals holding diverse perspectives.\n	Discover practical negotiation and communication strategies to navigate conflict productively and foster understanding in situations involving differing viewpoints.\n	Learn the communication skills that will allow you to effectively communicate your own perspective and understand differing viewpoints during disagreements.\n\nPresenter:\n\nMary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.\Details:\nWho should attend:  Anyone wanting to know more about Communicating Through Disagreement \nCompetencies:  Communication\n\nNon-Member Cost:      $40\nNEO-RLS Bronze Member Cost:  $24\nNEO-RLS Silver Member Cost:   FREE\nNEO-RLS Gold Member Cost:    FREE\nNEO-RLS Individual Member Cost:  $20\n\nCan't attend on the date or time listed? Sign up anyway!  This webinar includes archive access for later viewing at your convenience.\n \nIt’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement <br /><br />08/12/25 02:00 PM EST - 08/12/25 03:00 PM EST<br />Description:<br />This webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete strategies for effective communication, negotiation, and problem-solving when working with individuals holding diverse perspectives, ultimately fostering understanding and shared success.<br />
<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>Know how to identify common ground and utilize collaborative problem-solving strategies to work towards shared goals with individuals holding diverse perspectives.</li>
	<li>Discover practical negotiation and communication strategies to navigate conflict productively and foster understanding in situations involving differing viewpoints.</li>
	<li>Learn the communication skills that will allow you to effectively communicate your own perspective and understand differing viewpoints during disagreements.</li>
</ul>
<strong>Presenter:</strong><br />
<br />
<img alt="" src="https://neo-rls.org/photos/Frankenfield_05192025084140.JPG" style="float:left; margin:5px 15px; width:100px" /><em>Mary Frankenfield&nbsp;</em>has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.<br />Details:<br /><font face="Verdana" size="2"><font face="Verdana" size="2">Who should attend:&nbsp; Anyone wanting to know more about&nbsp;Communicating Through Disagreement&nbsp;<br />
Competencies:&nbsp; Communication</font></font><br />
<br />
Non-Member Cost: &nbsp; &nbsp;&nbsp; $40<br />
NEO-RLS&nbsp;Bronze Member Cost:&nbsp; $24<br />
NEO-RLS Silver Member Cost:&nbsp; &nbsp;FREE<br />
NEO-RLS Gold Member Cost:&nbsp; &nbsp; FREE<br />
NEO-RLS Individual Member Cost:&nbsp; $20<br />
<br />
<font face="Verdana" size="2">Can't attend on the date or time listed? Sign up anyway!&nbsp;&nbsp;</font>This webinar includes archive access for later viewing at your convenience.<br />
&nbsp;<br />
<font face="Verdana" size="2"><font face="Verdana" size="2"><strong><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><em>It&rsquo;s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font></font><br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
TRANSP:TRANSPARENT
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DESCRIPTION:Reminder
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