BEGIN:VCALENDAR VERSION:2.0 CALSCALE:GREGORIAN METHOD:PUBLISH PRODID://NEOL//421587 BEGIN:VEVENT DTSTAMP:20260405T141911 VTIMEZONE:America/New_York DTSTART:20250430T180000Z DTEND:20250430T193000Z UID:421587 SUMMARY:Managing Challenging Interactions with Colleagues and Staff LOCATION:Online via Zoom DESCRIPTION:Managing Challenging Interactions with Colleagues and Staff\n\n04/30/25 02:00 PM EST\n - 04/30/25 03:30 PM EST\Description:\nRecorded 4/30/25\n\nHow do you effectively work with resistant or challenging colleagues or staff members? What do you do if your direct supervisor or other leadership is creating challenges? How do you have difficult conversations at work? This week will focus on internal work relationships and teach you practical ways to have tough conversations, give and receive difficult feedback, and overcome or prevent grievances at work. We will also discuss ways to "manage up" and advocate for yourself or your team, including how to build or find support systems where you might not have them.\n\nLearning Objectives:\n\n Overcome internal and external barriers to engaging in a difficult conversation\n Prepare for and plan a difficult conversation\n Execute and evaluate a difficult conversation\n Create a plan for follow up and accountability\n\nPresenter:\n\nCatherine Soehner, MLS, BSN, is the Associate Dean and Executive Director of the Eccles Health Sciences Library at the University of Utah. She has 36 years of experience in librarianship with 26 of those years spent in leadership positions. Her research reflects her interests in change management and leadership with publications and presentations on systems thinking, managing change, and assessment of library programs. She has given over 70 presentations and published two books, one on effective difficult conversations and the other on strategic planning. Previously, Catherine served in academic libraries at the University of Michigan and the University of California, Santa Cruz, as well as the National Library of Medicine.\n\n \Location:\nOnline via Zoom\n\n, X-ALT-DESC;FMTTYPE=text/html:Managing Challenging Interactions with Colleagues and Staff

04/30/25 02:00 PM EST - 04/30/25 03:30 PM EST
Description:
Recorded 4/30/25

How do you effectively work with resistant or challenging colleagues or staff members? What do you do if your direct supervisor or other leadership is creating challenges? How do you have difficult conversations at work? This week will focus on internal work relationships and teach you practical ways to have tough conversations, give and receive difficult feedback, and overcome or prevent grievances at work. We will also discuss ways to "manage up" and advocate for yourself or your team, including how to build or find support systems where you might not have them.

Learning Objectives: Presenter:

Catherine Soehner, MLS, BSN, is the Associate Dean and Executive Director of the Eccles Health Sciences Library at the University of Utah. She has 36 years of experience in librarianship with 26 of those years spent in leadership positions. Her research reflects her interests in change management and leadership with publications and presentations on systems thinking, managing change, and assessment of library programs. She has given over 70 presentations and published two books, one on effective difficult conversations and the other on strategic planning. Previously, Catherine served in academic libraries at the University of Michigan and the University of California, Santa Cruz, as well as the National Library of Medicine.

 
Location:
Online via Zoom

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