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PRODID://NEOL//333936
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DTSTAMP:20260516T234220
VTIMEZONE:America/New_York
DTSTART:20240605T140000Z
DTEND:20240605T150000Z
UID:333936
SUMMARY:After Care: How Employees Can Care for Themselves and Their Co-Workers After Difficult Patron Interactions
LOCATION:Online via Zoom
DESCRIPTION:After Care: How Employees Can Care for Themselves and Their Co-Workers After Difficult Patron Interactions\n\n06/05/24 10:00 AM EST\n - 06/05/24 11:00 AM EST\Description:\nDifficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.\n\nLearning Objectives:\n\n	3 aftercare techniques you can do for yourself\n	2 practices that can be done as a group\n	1 thing you can do for another team member\n\nLaura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website\nwww.YouBloomWellness.com .\n\nLaura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.\Details:\nWho Should Attend:  Anyone interested in learning about after care\nCompetency:  Customer Service and Personal/Interpersonal\n\nNon-Member Cost:      $40\nNEO-RLS Bronze Member Cost:  $24\nNEO-RLS Silver Member Cost:   FREE\nNEO-RLS Gold Member Cost:    FREE\nNEO-RLS Individual Member Cost:  $20\n\nCan't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.\n\nIt’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:After Care: How Employees Can Care for Themselves and Their Co-Workers After Difficult Patron Interactions<br /><br />06/05/24 10:00 AM EST - 06/05/24 11:00 AM EST<br />Description:<br />Difficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.<br />
<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>3 aftercare techniques you can do for yourself</li>
	<li>2 practices that can be done as a group</li>
	<li>1 thing you can do for another team member</li>
</ul>
<em><img alt="" src="https://neo-rls.org/photos/Greco_headshot_crop_400x400_02262024085658.JPG" style="float:left; margin:5px 15px; width:100px" />Laura Greco </em>is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website<br />
www.YouBloomWellness.com .<br />
<br />
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.<br />Details:<br />Who Should Attend:&nbsp; Anyone interested in learning about after care<br />
Competency:&nbsp; Customer Service and Personal/Interpersonal<br />
<br />
Non-Member Cost: &nbsp; &nbsp;&nbsp; $40<br />
NEO-RLS&nbsp;Bronze Member Cost:&nbsp; $24<br />
NEO-RLS Silver Member Cost:&nbsp; &nbsp;FREE<br />
NEO-RLS Gold Member Cost:&nbsp; &nbsp; FREE<br />
NEO-RLS Individual Member Cost:&nbsp; $20<br />
<br />
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.<br />
<br />
<font face="Verdana" size="2"><strong><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><em>It&rsquo;s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font><br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
TRANSP:TRANSPARENT
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