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PRODID://NEOL//312348
BEGIN:VEVENT
DTSTAMP:20260516T224636
VTIMEZONE:America/New_York
DTSTART:20221013T180000Z
DTEND:20221013T190000Z
UID:312348
SUMMARY:Identifying the Most Common E-resource Access Issues: Why they happen and how to fix them
LOCATION:Online via Zoom
DESCRIPTION:Identifying the Most Common E-resource Access Issues: Why they happen and how to fix them\n\n10/13/22 02:00 PM EST\n - 10/13/22 03:00 PM EST\Description:\nTroubleshooting is one of the most frustrating aspects of e-resource librarian work. This webinar hopes to bring some levity and originality to the topic. In the vein of David Letterman’s Top Ten List, join us as we count down libraries’ most commonly encountered e-resource access issues. We cover everything from user error to vendor mischief, broken links to incorrect metadata. Participants will be introduced to multiple examples in order to gain a better understanding of why these issues occur and how they are resolved.\n\nLearning Objectives:\n\n	Identify the most common e-resource access issues encountered by troubleshooters\n	Understand why these e-resource access issues occur \n	Evaluate options for resolution of access issues\n\nPresenters:\n\nHolly Talbott has more than seven years of experience with electronic resources and is coauthor of The Electronic Resources Troubleshooting Guide (ALA, 2020) and The Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018). She is currently the electronic resources librarian at Kent State University and was previously the electronic resources and licensing librarian at the University of Arizona Libraries.\n\nAshley Zmau has more than ten years of academic library experience and is coauthor of Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018) and The Electronic Resources Troubleshooting Guide (ALA, 2020). She is currently the technical services librarian at Noorda College of Osteopathic Medicine and was previously the electronic resources librarian at the University of Texas at Arlington and the electronic resources management librarian at Southern Methodist University.\Details:\nWho should attend:  Anyone wanting to know more about e-resources\nCompetencies:  Collection Management, Reference, and Technical Services\n\nNon-Member Cost:      $40\nNEO-RLS Bronze Member Cost:  $24\nNEO-RLS Silver Member Cost:   FREE\nNEO-RLS Gold Member Cost:    FREE\nNEO-RLS Individual Member Cost:  $20\n\nCan't attend on the date or time listed? Sign up anyway!  This webinar includes archive access for later viewing at your convenience.\n \nIt’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:Identifying the Most Common E-resource Access Issues: Why they happen and how to fix them<br /><br />10/13/22 02:00 PM EST - 10/13/22 03:00 PM EST<br />Description:<br />Troubleshooting is one of the most frustrating aspects of e-resource librarian work. This webinar hopes to bring some levity and originality to the topic. In the vein of David Letterman&rsquo;s Top Ten List, join us as we count down libraries&rsquo; most commonly encountered e-resource access issues. We cover everything from user error to vendor mischief, broken links to incorrect metadata. Participants will be introduced to multiple examples in order to gain a better understanding of why these issues occur and how they are resolved.<br />
<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>Identify the most common e-resource access issues encountered by troubleshooters</li>
	<li>Understand why these e-resource access issues occur&nbsp;</li>
	<li>Evaluate options for resolution of access issues</li>
</ul>
<strong>Presenters:</strong><br />
<br />
<em><img alt="" src="https://neo-rls.org/photos/94393_08222022083115.jpg" style="margin: 5px 15px; float: left; width: 100px;" width="100" />Holly Talbott</em> has more than seven years of experience with electronic resources and is coauthor of The Electronic Resources Troubleshooting Guide (ALA, 2020) and The Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman &amp; Littlefield, 2018). She is currently the electronic resources librarian at Kent State University and was previously the electronic resources and licensing librarian at the University of Arizona Libraries.<br />
<br />
<em><img alt="" src="https://neo-rls.org/photos/Ashley_Zmaunoorda_1.png" style="margin: 5px 15px; float: left; width: 100px;" width="100" />Ashley Zmau</em> has more than ten years of academic library experience and is coauthor of Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman &amp; Littlefield, 2018) and The Electronic Resources Troubleshooting Guide (ALA, 2020). She is currently the technical services librarian at Noorda College of Osteopathic Medicine and was previously the electronic resources librarian at the University of Texas at Arlington and the electronic resources management librarian at Southern Methodist University.<br />Details:<br /><font face="Verdana" size="2"><font face="Verdana" size="2">Who should attend:&nbsp; Anyone wanting to know more about e-resources<br />
Competencies:&nbsp; Collection Management, Reference, and Technical Services</font></font><br />
<br />
Non-Member Cost: &nbsp; &nbsp;&nbsp; $40<br />
NEO-RLS&nbsp;Bronze Member Cost:&nbsp; $24<br />
NEO-RLS Silver Member Cost:&nbsp; &nbsp;FREE<br />
NEO-RLS Gold Member Cost:&nbsp; &nbsp; FREE<br />
NEO-RLS Individual Member Cost:&nbsp; $20<br />
<br />
<font face="Verdana" size="2">Can't attend on the date or time listed? Sign up anyway!&nbsp;&nbsp;</font>This webinar includes archive access for later viewing at your convenience.<br />
&nbsp;<br />
<font face="Verdana" size="2"><font face="Verdana" size="2"><strong><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><em>It&rsquo;s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font></font><br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
TRANSP:TRANSPARENT
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