BEGIN:VCALENDAR
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
PRODID://NEOL//293052
BEGIN:VEVENT
DTSTAMP:20260406T132224
VTIMEZONE:America/New_York
DTSTART:20211207T150000Z
DTEND:20211207T163000Z
UID:293052
SUMMARY:Creating Calm During Times of Stress
LOCATION:Online via Zoom
DESCRIPTION:Creating Calm During Times of Stress\n\n12/07/21 10:00 AM EST\n - 12/07/21 11:30 AM EST\Description:\nManaging and responding to the heightened emotions of others can be very challenging in the public service world.  Our ability to do this well relies on our understanding of how stress impacts humans and more important, how we are able to regulate during times of increased stress in order to best manage the emotions of others.  \n\nLearning Objectives:\n\n	A greater understanding of how Trauma and Stress impact our brains\n	Knowledge on the Stress Cycle and why individuals escalate during times of stress\n	De-escalation techniques to support times of high stress in the library\n	Learn how we can better regulate our own emotions\n\nPresenter:\nErin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention.   Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. \Details:\nWho should attend:  Anyone interested in creating calm during times of stress\nCompetencies:  Customer Service, Communication,  and Patron Awareness\n\nNon-Member Cost:      $40\nNEO-RLS Bronze Member/\nNORWELD, SERLS, SWON Member Cost:  $24\nNEO-RLS Silver Member Cost:   FREE\nNEO-RLS Gold Member Cost:    FREE\n\nCan't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.\n\nIt’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:Creating Calm During Times of Stress<br /><br />12/07/21 10:00 AM EST - 12/07/21 11:30 AM EST<br />Description:<br /><img alt="" src="https://neo-rls.org/photos/77047_06222021144330.jpg" style="margin: 5px 15px; float: left; width: 100px;" width="100" />Managing and responding to the heightened emotions of others can be very challenging in the public service world.&nbsp; Our ability to do this well relies on our understanding of how stress impacts humans and more important, how we are able to regulate during times of increased stress in order to best manage the emotions of others.&nbsp;&nbsp;<br />
<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>A greater understanding of how Trauma and Stress impact our brains</li>
	<li>Knowledge on the Stress Cycle and why individuals escalate during times of stress</li>
	<li>De-escalation techniques to support times of high stress in the library</li>
	<li>Learn how we can better regulate our own emotions</li>
</ul>
<strong>Presenter:</strong><br />
<img src="https://neo-rls.org/photos/Lisa.CriticalConversations.png" style="width: 100px; float: left; margin: 5px 15px;" width="100" /><em>Erin Turner,&nbsp;</em>LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention.&nbsp;&nbsp; Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.&nbsp;<br />Details:<br /><font face="Verdana" size="2"><font face="Verdana" size="2">Who should attend:&nbsp; Anyone interested in creating calm during times of stress<br />
Competencies:&nbsp; Customer Service, Communication,&nbsp; and Patron Awareness<br />
<br />
<font face="Verdana" size="2"><font face="Verdana" size="2">Non-Member Cost: &nbsp; &nbsp;&nbsp; $40<br />
NEO-RLS&nbsp;Bronze Member/<br />
NORWELD, SERLS, SWON&nbsp;Member Cost:&nbsp; $24<br />
NEO-RLS Silver Member Cost:&nbsp; &nbsp;FREE<br />
NEO-RLS Gold Member Cost:&nbsp; &nbsp; FREE</font></font></font><br />
<br />
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.</font><br />
<br />
<font face="Verdana" size="2"><font face="Verdana" size="2"><strong><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><em>It&rsquo;s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font></font><br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
TRANSP:TRANSPARENT
BEGIN:VALARM
TRIGGER:-PT5M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR