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VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
PRODID://NEOL//261874
BEGIN:VEVENT
DTSTAMP:20260508T171049
VTIMEZONE:America/New_York
DTSTART:20230606T140000Z
DTEND:20230606T150000Z
UID:261874
SUMMARY:Training Staff for In Charge duties
LOCATION:Online via Zoom
DESCRIPTION:Training Staff for In Charge duties\n\n06/06/23 10:00 AM EST\n - 06/06/23 11:00 AM EST\Description:\nDesigned for administrators and managers, this webinar will share how the Cleveland Heights-University Heights Public Library developed an annual training for any staff member who is eligible to be an In Charge person. Deputy Director Kim DeNero-Ackroyd will explain how their annual three hour training is arranged and also under constant revision, in order to stay relevant with current library needs, and share examples of their agendas. She will also explain the contents of what goes into their In Charge notebooks and explain how this resource has been compiled.\n \nLearning Objectives:\n\n	Training staff to become more confident in taking on more responsibility.\n	Discuss the important of sharing policies and procedures with staff, as well as developing them with staff input.\n	Improve customer satisfaction in resolving issues.\n\nPresenter:\n\nKim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.\n.\Details:\nWho Should Attend:  Anyone interested in helping a person in charge\nCompetency:  Management\n\nNon-Member Cost:      $40\nNEO-RLS Bronze Member Cost:  $24\nNEO-RLS Silver Member Cost:   FREE\nNEO-RLS Gold Member Cost:    FREE\nNEO-RLS Individual Member Cost:  $20\n\nCan't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.\n\nIt’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:Training Staff for In Charge duties<br /><br />06/06/23 10:00 AM EST - 06/06/23 11:00 AM EST<br />Description:<br />Designed for administrators and managers, this webinar will share how the Cleveland Heights-University Heights Public Library developed an annual training for any staff member who is eligible to be an In Charge person. Deputy Director Kim DeNero-Ackroyd will explain how their annual three hour training is arranged and also under constant revision, in order to stay relevant with current library needs, and share examples of their agendas. She will also explain the contents of what goes into their In Charge notebooks and explain how this resource has been compiled.<br />
&nbsp;<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>Training staff to become more confident in taking on more responsibility.</li>
	<li>Discuss the important of sharing policies and procedures with staff, as well as developing them with staff input.</li>
	<li>Improve customer satisfaction in resolving issues.</li>
</ul>
<strong>Presenter:</strong><br />
<br />
<em><img alt="" src="https://neo-rls.org/photos/84372_01262022084318.jpg" style="width: 100px; margin: 5px 15px; float: left;" width="100" />Kim DeNero-Ackroyd</em> has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA&rsquo;s Committee on Organizations and ALA&rsquo;s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.<br />
.<br />Details:<br />Who Should Attend:&nbsp; Anyone interested in helping a person in charge<br />
Competency:&nbsp; Management<br />
<br />
Non-Member Cost: &nbsp; &nbsp;&nbsp; $40<br />
NEO-RLS&nbsp;Bronze Member Cost:&nbsp; $24<br />
NEO-RLS Silver Member Cost:&nbsp; &nbsp;FREE<br />
NEO-RLS Gold Member Cost:&nbsp; &nbsp; FREE<br />
NEO-RLS Individual Member Cost:&nbsp; $20<br />
<br />
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.<br />
<br />
<font face="Verdana" size="2"><strong><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><em>It&rsquo;s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font><br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
TRANSP:TRANSPARENT
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DESCRIPTION:Reminder
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