BEGIN:VCALENDAR
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
PRODID://NEOL//227805
BEGIN:VEVENT
DTSTAMP:20260409T120228
VTIMEZONE:America/New_York
DTSTART:20220518T180000Z
DTEND:20220518T193000Z
UID:227805
SUMMARY:Handling Patron Content Concerns in Challenging Times
LOCATION:Online via Zoom
DESCRIPTION:Handling Patron Content Concerns in Challenging Times\n\n05/18/22 02:00 PM EST\n - 05/18/22 03:30 PM EST\Description:\nDesigned primarily for front-line library staff, Handling Patron Content Concerns in Challenging Times will provide tips and advice for dealing with informal challenges to library materials that are occurring across the United States. During this webinar, Dr. Dawkins will equip participants with a step-by-step process to de-escalate potentially hostile encounters. In addition, participants will review talking points to help patrons understand why library workers are advocates for patron access.\n \nLearning Objectives:\n\n	Understand and be able to articulate the legal and ethical foundation for the Freedom to Read\n	Develop a step-by-step process for handling oral complaints/concerns with a variety of types of complainants\n\n\nPresenter:\n\nDr. April Dawkins is an assistant professor in the Library and Information Science department at UNC Greensboro. She teaches Materials for Adolescents, Legal & Ethical Issues in School Libraries, and Reading, Literacy, and the Library. Dr. Dawkins is a member of the School Library Research editorial board. She is also the editor of Intellectual Freedom Issues in School Libraries (Libraries Unlimited, 2017). Her research interests include intellectual freedom, self-censorship, and access and equity issues in school libraries and diversity in young adult literature.\Details:\nWho Should Attend:  Anyone interested in censorship\nCompetency: Intellectual Freedom\n\nNon-Member Cost:      $40\nNEO-RLS Bronze Member Cost:  $24\nNEO-RLS Silver Member Cost:   FREE\nNEO-RLS Gold Member Cost:    FREE\nNEO-RLS Individual Member Cost:  $20\n\nCan't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.\n\nThis event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.\n\nIt’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:Handling Patron Content Concerns in Challenging Times<br /><br />05/18/22 02:00 PM EST - 05/18/22 03:30 PM EST<br />Description:<br />Designed primarily for front-line library staff, Handling Patron Content Concerns in Challenging Times will provide tips and advice for dealing with informal challenges to library materials that are occurring across the United States. During this webinar, Dr. Dawkins will equip participants with a step-by-step process to de-escalate potentially hostile encounters. In addition, participants will review talking points to help patrons understand why library workers are advocates for patron access.<br />
&nbsp;<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>Understand and be able to articulate the legal and ethical foundation for the Freedom to Read</li>
	<li>Develop a step-by-step process for handling oral complaints/concerns with a variety of types of complainants</li>
</ul>
<br />
<strong>Presenter:</strong><br />
<br />
<em><img alt="" src="https://neo-rls.org/photos/82742_12082021150522.jpg" style="margin: 5px 15px; float: left; width: 100px;" width="100" />Dr. April Dawkins</em> is an assistant professor in the Library and Information Science department at UNC Greensboro. She teaches Materials for Adolescents, Legal &amp; Ethical Issues in School Libraries, and Reading, Literacy, and the Library. Dr. Dawkins is a member of the <i>School Library Research</i> editorial board. She is also the editor of <i>Intellectual Freedom Issues in School Libraries</i> (Libraries Unlimited, 2017). Her research interests include intellectual freedom, self-censorship, and access and equity issues in school libraries and diversity in young adult literature.<br />Details:<br />Who Should Attend:&nbsp; Anyone interested in censorship<br />
Competency: Intellectual Freedom<br />
<br />
Non-Member Cost: &nbsp; &nbsp;&nbsp; $40<br />
NEO-RLS&nbsp;Bronze Member Cost:&nbsp; $24<br />
NEO-RLS Silver Member Cost:&nbsp; &nbsp;FREE<br />
NEO-RLS Gold Member Cost:&nbsp; &nbsp; FREE<br />
NEO-RLS Individual Member Cost:&nbsp; $20<br />
<br />
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.<br />
<br />
<strong><em>This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.</em></strong><br />
<br />
<font face="Verdana" size="2"><strong><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><em>It&rsquo;s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font><br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
TRANSP:TRANSPARENT
BEGIN:VALARM
TRIGGER:-PT5M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR