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CALSCALE:GREGORIAN
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PRODID://NEOL//193318
BEGIN:VEVENT
DTSTAMP:20260426T192930
VTIMEZONE:America/New_York
DTSTART:20200805T180000Z
DTEND:20200805T190000Z
UID:193318
SUMMARY:Course Correction: How to Guide Library Employees Back on Track
LOCATION:Online via Zoom
DESCRIPTION:Course Correction: How to Guide Library Employees Back on Track\n\n08/05/20 02:00 PM EST\n - 08/05/20 03:00 PM EST\Description:\nSome managers think that the best way to correct poor library workplace behavior is to wait until someone does something wrong, and then tell the person in front of a crowd how they failed: in detail and going back several decades. A better approach is to create an assignment that deals with a single concrete behavior, which can be measured or observed. The assignment is discussed in private, has specific goals, and sets expectations for improved performance without the drama. It helps hold employees accountable while treating them with courtesy and respect.\n \nTopics include the importance of ensuring employees have written guidelines, the value of weekly check-ins, and how to reinforce successful behavior change.\n\nLearning Objectives:\n\n	Ensure employees have the information and tools to do their jobs well.\n	Create precise outcomes for an assignment to correct behavior.\n	Stop having “feel-good” conversations that do not set goals and consequences for behavior change.\n\nPresenter:\n\nPat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.\n \Details:\nWho should attend:  Anyone interested in learning more about course correction\nCompetencies:  Human Capital Management\n\nNon-Member Cost:      $40\nNEO-RLS Bronze Member/\nNORWELD, SERLS, SWON Member Cost:  $24\nNEO-RLS Silver Member Cost:   FREE\nNEO-RLS Gold Member Cost:    FREE\n\nCan't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.\n\nThis event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.\n\nIt’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.\Location:\nOnline via Zoom\n\n,
X-ALT-DESC;FMTTYPE=text/html:Course Correction: How to Guide Library Employees Back on Track<br /><br />08/05/20 02:00 PM EST - 08/05/20 03:00 PM EST<br />Description:<br />Some managers think that the best way to correct poor library workplace behavior is to wait until someone does something wrong, and then tell the person in front of a crowd how they failed: in detail and going back several decades. A better approach is to create an assignment that deals with a single concrete behavior, which can be measured or observed. The assignment is discussed in private, has specific goals, and sets expectations for improved performance without the drama. It helps hold employees accountable while treating them with courtesy and respect.<br />
&nbsp;<br />
Topics include the importance of ensuring employees have written guidelines, the value of weekly check-ins, and how to reinforce successful behavior change.<br />
<br />
<strong>Learning Objectives:</strong>
<ul>
	<li>Ensure employees have the information and tools to do their jobs well.</li>
	<li>Create precise outcomes for an assignment to correct behavior.</li>
	<li>Stop having &ldquo;feel-good&rdquo; conversations that do not set goals and consequences for behavior change.</li>
</ul>
<strong>Presenter:</strong><br />
<br />
<em><img alt="" src="https://neo-rls.org/photos/62678_05142020144434.jpg" style="margin: 5px; float: left; width: 100px;" width="100" />Pat Wagner</em> is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.<br />
&nbsp;<br />Details:<br /><font face="Verdana" size="2"><font face="Verdana" size="2">Who should attend:&nbsp; Anyone interested in learning more about course correction<br />
Competencies:&nbsp; Human Capital Management<br />
<br />
<font face="Verdana" size="2"><font face="Verdana" size="2">Non-Member Cost: &nbsp; &nbsp;&nbsp; $40<br />
NEO-RLS&nbsp;Bronze Member/<br />
NORWELD, SERLS, SWON&nbsp;Member Cost:&nbsp; $24<br />
NEO-RLS Silver Member Cost:&nbsp; &nbsp;FREE<br />
NEO-RLS Gold Member Cost:&nbsp; &nbsp; FREE</font></font></font><br />
<br />
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.</font><br />
<br />
<strong><em>This event is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.</em></strong><br />
<br />
<font face="Verdana" size="2"><font face="Verdana" size="2"><strong><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2"><em>It&rsquo;s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font></font><br />Location:<br />Online via Zoom<br /><br />,  
PRIORITY:3
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