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PRODID://NEOL//153464
BEGIN:VEVENT
DTSTAMP:20260517T081315
VTIMEZONE:America/New_York
DTSTART:20170301T143000Z
DTEND:20170301T173000Z
UID:153464
SUMMARY:Communicating Assertively
LOCATION:Reed Memorial Library, 167 E. Main Street, Ravenna, OH, 44266
DESCRIPTION:Communicating Assertively\n\n03/01/17 09:30 AM EST\n - 03/01/17 12:30 PM EST\Description:\nHow many times have you left a conversation wishing you had said what you were really thinking instead of holding back for fear of making the situation worse?  Or have you had conversations in which you said something you later regretted?  The balance between passiveness and aggressiveness—setting boundaries with others-- is a skill with which many of us struggle.  Assertiveness requires appropriate timing, word choice, diplomacy and strategies that influence.  This three-hour program will cover the essential skills for being assertive with colleagues, customers, managers and anyone with whom tactful, yet powerful influence is necessary.  Skills to be included and practiced are:\n\n	Understanding what assertiveness really means\n	Identifying one’s assertiveness style\n	Speaking up with tact and influence\n\n\nPresenter:  Deborah A. Easton, Communication Skills Consultant\nDeborah Easton provides audiences with practical advice for utilizing effective communication skills. Her techniques for one-to-one interactions and group communications provide positive results. She has conducted training for organizations such as First Energy, Hyland Software and Summa Health System. Easton has been instrumental in numerous special projects, including developing performance evaluation systems and facilitating cultural change. She earned a master’s degree in speech communication and taught communication courses in Kent State University’s Department of Communication Studies and Graduate School of Management.\Details:\nCompetency:  Communication\n\nGEO Cost:      $80\nBronze Cost:  $60\nSilver Cost:    $40\nGold Cost:    FREE\n\nIt’s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.\Location:\nReed Memorial Library\n167 E. Main Street\nRavenna, OH 44266
X-ALT-DESC;FMTTYPE=text/html:Communicating Assertively<br /><br />03/01/17 09:30 AM EST - 03/01/17 12:30 PM EST<br />Description:<br />How many times have you left a conversation wishing you had said what you were really thinking instead of holding back for fear of making the situation worse?&nbsp; Or have you had conversations in which you said something you later regretted?&nbsp; The balance between passiveness and aggressiveness&mdash;setting boundaries with others-- is a skill with which many of us struggle.&nbsp; Assertiveness requires appropriate timing, word choice, diplomacy and strategies that influence.&nbsp; This three-hour program will cover the essential skills for being assertive with colleagues, customers, managers and anyone with whom tactful, yet powerful influence is necessary.&nbsp; Skills to be included and practiced are:
<ul>
	<li>Understanding what assertiveness really means</li>
	<li>Identifying one&rsquo;s assertiveness style</li>
	<li>Speaking up with tact and influence</li>
</ul>
<br />
Presenter:&nbsp; <strong>Deborah A. Easton, Communication Skills Consultant</strong><br />
Deborah Easton provides audiences with practical advice for utilizing effective communication skills. Her techniques for one-to-one interactions and group communications provide positive results. She has conducted training for organizations such as First Energy, Hyland Software and Summa Health System. Easton has been instrumental in numerous special projects, including developing performance evaluation systems and facilitating cultural change. She earned a master&rsquo;s degree in speech communication and taught communication courses in Kent State University&rsquo;s Department of Communication Studies and Graduate School of Management.<br />Details:<br /><font face="Verdana" size="2"><font face="Verdana" size="2"><span style="font-size: small; font-family: Verdana;">Competency:&nbsp; Communication<br />
<br />
GEO Cost: &nbsp; &nbsp;&nbsp; $80</span><br style="font-size: small; box-sizing: border-box; font-family: Verdana;" />
<span style="font-size: small; font-family: Verdana;">Bronze Cost:&nbsp; $60</span><br style="font-size: small; box-sizing: border-box; font-family: Verdana;" />
<span style="font-size: small; font-family: Verdana;">Silver Cost:&nbsp;&nbsp;&nbsp; $40</span><br style="font-size: small; box-sizing: border-box; font-family: Verdana;" />
<span style="font-size: small; font-family: Verdana;">Gold Cost:&nbsp;&nbsp;&nbsp; FREE</span><br style="font-size: small; box-sizing: border-box; font-family: Verdana;" />
<br style="font-size: small; box-sizing: border-box; font-family: Verdana;" />
<strong><font face="Verdana" size="2" style="box-sizing: border-box; font-family: Verdana; font-size: small;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><em style="box-sizing: border-box;">It&rsquo;s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font></font><br />Location:<br />Reed Memorial Library<br />167 E. Main Street<br />Ravenna, OH 44266
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